Online e-Learning Help for Students
Student Help
Contact UBC Information Technology Help Desk
Phone: 604.822.2008 (UBC Vancouver)
Phone: 250.807.9611 (UBC Okanagan)
More information at http://www.it.ubc.ca/contact/helpdesk.html/
Helpdesk for Online Courses Managed by CTLT
Send a message to dl.helpdesk@ubc.ca if you need:
- WebCT Vista and/or Connect technical support for students and faculty
- WebCT Vista and/or Connect course edits
Faculty of Medicine Student Help
- MedIT Service Desk
- Phone: 1.877.266.0666
- medit.servicedesk@ubc.ca
Online e-Learning Help for Faculty
Applied Science
Centre for Instructional Support
- Jim Sibley
- Educational Technology Coordinator
Centre for Instructional Support
Faculty of Applied Science
2006-2324 Main Mall - Phone: 604.822.9241
- Fax: 604.822.7006
- learning@apsc.ubc.ca
- Educational Technology Coordinator
- Sophie Spiridonoff
- Educational Technology Consultant
- Phone: 604.822.9572
- sophie.spiridonoff@ubc.ca
School of Nursing
- Jennifer Jing Zhao
- e-Learning Technologist
School of Nursing - Phone: 604.827.3101
- elearning@nursing.ubc.ca
- e-Learning Technologist
Arts
Arts Instructional Support and Information Technology (Arts ISIT)
- Arts Helpdesk
- 1866 Main Mall - Buchannan C113
- Phone: 604.822.1377
- arts.helpdesk@ubc.ca
French, Hispanic and Italian Studies
- Joel Chauvin
- Department of French, Hispanic and Italian Studies
- Office: Buto 710
- Phone: 604.822.5534
- joel.chauvin@ubc.ca
First Nations Studies Program
- Linc Kesler
- Director, First Nations Studies Program
Buchanan C352 866 Main Mall
Vancouver BC V6T 1Z1 - Phone: 604.827.5176
- lkesler@mail.arts.ubc.ca
- Director, First Nations Studies Program
College of Health Disciplines
- John Cheng
- College of Health Disciplines
Woodward Instructional Resources Centre
400 - 2194 Health Sciences Mall - Tel: 604.827.5671
- john.cheng@ubc.ca
- College of Health Disciplines
Dentistry
- James Pagnotta
- Media Support Analyst
UBC Faculty of Dentistry TST
217 - 2150 Western Parkway
Vancouver BC V6T 1V6 - Phone: 604.222.6852
- Fax: 604.228.4288
- jpagnott@interchange.ubc.ca
- Media Support Analyst
Centre for Teaching, Learning and Technology (former Office of Learning Technology)
Centre for Teaching, Learning and Technology
CTLT Helpdesk
- Joseph Khalil
- Centre for Teaching, Learning and Technology
2329 West Mall Room 1170 V6T 1Z4 - Phone: 604.822.9891
- joseph.khalil@ubc.ca
- Centre for Teaching, Learning and Technology
- Anne-Rae Vasquez
- Centre for Teaching, Learning and Technology
2329 West Mall Room 1170 V6T 1Z4 - Phone: 604.822.2984
- annerae.vasquez@ubc.ca
- Centre for Teaching, Learning and Technology
Education
Faculty of Education (except for PDCE Courses)
- Andrea Hankinson
- eLearning Specialist
- andrea.hankinson@ubc.ca
PDCE Courses
- Ian Linkletter
- Learning Technology Specialist
- ian.linkletter@ubc.ca
School of Human Kinetics
- Tom Neville
- Human Kinetics
- Phone: 604.822.9378
- tneville@interchange.ubc.ca
Forestry
- Renita Drakes
- Education and Web Technology Coordinator
2062 - 2424 Main Mall
Forest Sciences Centre - Phone: 604.822.0024
- renita.drakes@ubc.ca
- Education and Web Technology Coordinator
Land and Food Systems
- Morgan Reid
- Learning Centre, Faculty of Land and Food Systems
MCML 260A - Phone: 604.822.2492
- is@landfood.ubc.ca
- Learning Centre, Faculty of Land and Food Systems
Faculty of Law
- Dillon Johnston
- Web Administrator and Computer Technician
- Allard Hall, Room 437
- Phone: 604.812.9226
- johnston@law.ubc.ca
Library
- Library and Information Technology, Web Services
- Irving K. Barber Learning Centre
1961 East Mall
Vancouver BC V6T 1Z1 - lib.webdev@ubc.ca
- Irving K. Barber Learning Centre
Medicine
- e-Learning Services - Faculty of Medicine
- MedIT Service Desk
- Phone: 1.877.266.0666
- medit.servicedesk@ubc.ca
Pharmaceutical Sciences
- Denise Mok
- Undergraduate Program Evaluation Coordinator
- MedScIC 2146 East Mall
- Phone: 604.822.4139
- denmok@interchange.ubc.ca
Sauder School of Business
Sauder School of Business - Learning and Technology Services
- Sauder Help Desk
- Phone: 604.822.0031
- help@sauder.ubc.ca
- Rob Peregoodoff
- Manager, Learning Services
Sauder School of Business - Phone: 604.822.5616
- rob.peregoodoff@sauder.ubc.ca
- Manager, Learning Services
Sauder Real Estate Division
- John Bridal
- Associate Director
Real Estate Division
Sauder School of Business
202 - 2053 Main Mall V6T 1Z2 - Phone: 1.877.892.1122
- Fax: 250.642.0297
- john.bridal@sauder.ubc.ca
- Associate Director
Faculty of Science
Botany and Zoology
- Angela Lam
- Department of Botany
0502A Biological Sciences Building
6270 University Blvd
Vancouver, B.C. V6T 1Z4 - Support: 8 hours/week
- ang.dms@gmail.com
- Department of Botany
Chemistry
- Elizabeth Varty
- Illustrator
- Office D228 - 2036 Main Mall
- Phone: 604.822.2068
- varty@chem.ubc.ca
Computer Science
- Evan Valenksy
- User Support Specialist - Computer Science
- Phone: 604.822.1423
- valensky@cs.ubc.ca
- Tim Li
- ICICS/CS Room X153
Computer Science Helpdesk
CICSR 2366 Main Mall - Phone: 604.827.5239
- timkl@cs.ubc.ca
- ICICS/CS Room X153
Microbiology and Immunology
- Tracy Kion
- Faculty of Science
Instructor, Microbiology and Immunology - Phone: 604.822.0085
- tkion@interchange.ubc.ca
- Faculty of Science
Physics and Astronomy
- Mary Ann Potts
- Programmer Analyst
- 203A Hennings Bldg
- map@physics.ubc.ca
- Phone: 604.822.6913
Other Science
For unlisted Science Departments, please contact:
- Kalev Hunt
- Instructional Technologies Analyst
- Phone: 604.827.1546
- connect.support@science.ubc.ca
All Other Faculties
- Please contact Information Technology: vista-admin@it.ubc.ca
UBC Okanagan
- Janine Hirtz
- e-Learning Instructional Support Specialist
Centre for Teaching and Learning - Phone: 250.807.9133
- janine.hirtz@ubc.ca
- e-Learning Instructional Support Specialist
- Vania Chan
- Centre for Teaching and Learning
- Phone: 250.807.9408
- vania.chan@ubc.ca
- Bruce Young
- Centre for Teaching and Learning
- Phone: 250.807.9207
- bruce.young@ubc.ca
UBC IT
General Student/User Support
- For UBC Okanagan, please call 250.807.9611
e-Learning Technical Support
- Contact IT Connect Support
- Contact IT Vista Support
Information Technology Learning Applications
- Jeff Longland
- Manager, Learning Applications
- Phone: 604.827.4967
- jeff.longland@ubc.ca
Connect Implementation Project
- Lynda Cooper
- Project Manager, Connect Implementation Project
- Phone: 604.827.4453
- lynda.cooper@ubc.ca
Other Problems or Feedback
- Please email: vista-admin@it.ubc.ca When reporting problems, please include the original error message in your email.


